Coralaxy is a sustainable aquaculture company based in Bentwisch near the Hanseatic City of Rostock. We exclusively sell aquacultured ornamentals for the reef hobby. The contentment of our customers and business partners is our highest priority. One thing is especially important to us: transparency and honesty!
If the products and services of Coralaxy do not meet your expectations or wishes, please let us know so that we can find a solution together.
As the "goods" sold by Coralaxy are mainly living animals, we would also like to point out that when kept by humans, they are subject to our personal protection and responsibility. Therefore please always act to the best of your knowledge and belief for the welfare of the animals.
In the following you will find our general terms and conditions. If you still have questions after reading our terms and conditions, you are welcome to contact us at any time. Use our contact form or the contact data in the imprint.
Standard Terms and Conditions Coralaxy
Status March 2023
§ 1 General Terms
The following General Terms and Conditions in the version valid at the time of the order shall apply to business relations between us and the customer for orders placed via the Internet shop.
§ 2 Formation of contract
The presentation of our products on our website merely contains an invitation to the customer to submit a contract offer.
By sending an order, the customer makes an offer within the meaning of § 145 BGB (German Civil Code). The customer receives a confirmation of receipt of the order by e-mail.
The contract with us shall be concluded if we accept the customer's offer in writing or in text form within 2 working days after sending the order. In this respect, the time of receipt of the declaration of acceptance by the customer is decisive.
A working day is any calendar day that is not a Sunday or a national public holiday.
§ 3 Delivery, shipping costs, transfer of risk
Delivery shall be made at the shipping costs shown in each individual case. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipment shall pass to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.
§ 4 Liability for defects
The statutory rights of liability for defects shall apply.
§ 5 Payments
Only the payment methods indicated to the customer during the ordering process are accepted.
§ 6 Reservation of proprietary rights
The goods remain our property until the purchase price has been paid in full (§§ 158, 449 BGB).
§ 7 Information for Consumers in Distance Selling Contracts and Customer Information in Contracts in Electronic Commerce
a) We are not subject to any special codes of conduct not mentioned above.
b) You can identify any input errors when placing your order during the final confirmation before sending your contractual declaration and correct them at any time using the delete and change function before sending the order.
c) The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions within the scope of our Internet offer.
d) The language available for the conclusion of the contract is German.
e) Complaints and claims for liability for defects can be made at the address given in the supplier identification.
f) The text of the contract is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract via us.
g) Please refer to the offer for information on payment, delivery or fulfilment.
§ 8 Information on dispute resolution proceedings before a consumer arbitration board
We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.
§ 9 Miscellaneous
The contractual relationship between us and the customer as well as the respective terms and conditions shall be governed by the law of the Federal Republic of Germany. If the customer is a consumer, the statutory provisions and rights applicable for the protection of the consumer under the law of the state in which the consumer has his habitual residence, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.