Terms of service
TERMS OF SERVICE
Coralaxy is a sustainably oriented aquaculture company based in Bentwisch near the Hanseatic city of Rostock. We only sell offspring for marine aquarium keeping. The satisfaction of our customers and business partners is our top priority. One thing is particularly important to us: transparency and honesty!
If Coralaxy's products and (services) do not meet your expectations or wishes, please let us know so that we can find a solution together.
Since the “goods” sold by Coralaxy are primarily live animals, we would also like to point out that they are subject to our personal protection and responsibility when kept by humans. Therefore, please always act to the best of your knowledge and belief for the welfare of the animals.
Below you will find our general terms and conditions. If you still have any questions after reading our terms and conditions, please feel free to contact us at any time. To do this, use our contact form or the contact details in the legal notice.
GENERAL TERMS AND CONDITIONS OF BUSINESS
As of March 2023
§ 1 Scope
For business relationships between us and the customer, the following general terms and conditions apply in the version valid at the time of the order when orders are placed via the internet shop.
§ 2 Conclusion of contract
The presentation of our products on our website merely involves an invitation to the customer to submit a contract offer.
By submitting an order, the customer is making an offer within the meaning of Section 145 of the German Civil Code (BGB). The customer receives confirmation of receipt of the order by email.
The contract with us is concluded if we accept the customer's offer in writing or in text form within 2 working days of sending the order. The decisive factor in this respect is the time at which the customer receives the declaration of acceptance.
Working day is any calendar day that is not a Sunday or a national public holiday.
§ 3 Delivery, shipping costs, transfer of risk
Delivery takes place at the shipping costs stated in each individual case. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of shipping are transferred to the customer as soon as the goods have been handed over by us to the appointed logistics partner.
§ 4 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§ 5 Payments
Only the payment methods shown to the customer during the ordering process will be accepted.
§ 6 Liability for defects
The statutory liability rights for defects apply.
§ 7 Information for consumers in distance selling contracts and customer information in electronic commerce contracts
- a) Specifically, and not mentioned above codes of conduct, we are not subject to.
- b) You can identify any input errors when submitting your order during the final confirmation before sending your contractual declaration and correct them at any time using the delete and change function before sending the order.
- c) The main characteristics of the goods we offer as well as the period of validity of limited offers can be found in the individual product descriptions on our website.
- d) The language available for concluding the contract is German.
It is) You can submit complaints and claims for liability for defects to the address specified in the provider identification.
- f) The text of the contract is not saved by us and is therefore not accessible to you as a customer after the contract has been concluded with us.
- g) Please refer to the offer for information on payment, delivery or fulfillment.
§ 8 Information on the dispute resolution procedure before a consumer arbitration board
We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.
§ 9 Miscellaneous
The law of the Federal Republic of Germany applies to the contractual relationship between us and the customer and to the respective terms and conditions. If the customer is a consumer, the legal regulations and rights applicable to the protection of the consumer under the law of the country in which the consumer has his habitual residence, which may not be deviated from by agreement, remain unaffected by this agreement. The application of UN Convention on Contracts for the International Sale of Goods is excluded.
